Accounts Receivable Outsourcing Services
Accounts receivable outsourcing is when you hand off invoicing, payment tracking, and collections to a third-party service. If you run a small or mid-sized business, it means you get paid faster without hiring someone full-time or spending your evenings chasing overdue invoices. I'm Amalia Bercot, Co-Founder of Sanso. Before starting Sanso, I spent years at Brevo scaling operations for SMBs. The same problem kept showing up: founders and office managers drowning in finance admin, losing real money because invoices went out late or nobody followed up on collections. That's why we built Sanso. It's an AI-powered AR outsourcing service that covers everything from invoice creation to payment collection, with actual humans stepping in to resolve disputes.
The Problem with Managing Accounts Receivable In-House
At most small businesses, AR works like this: the founder, an office manager, or an already-stretched bookkeeper sends invoices when they get around to it, checks the bank account every few days, and maybe fires off a follow-up email when a payment is weeks late. It's messy, and it costs more than people realize.
The hours are part of it, sure. But the bigger problem is revenue you never collect. Invoices go out late. Billable work gets missed entirely. A customer disputes an amount or says they never got the invoice, and nobody has bandwidth to deal with it. Before long, you're sitting on a pile of outstanding receivables and a cash flow problem that compounds month after month.
Hiring a dedicated AR person sounds like the fix, but for a 10 or 20-person company, that's real overhead. Salary, benefits, training, plus the risk of a bad hire. And even a great AR person can only work business hours, takes vacation, and can only manage so many accounts.
How Sanso Handles Accounts Receivable Outsourcing
Sanso isn't software you log into. It's a service. You do a one-time setup, and from there our team (AI-powered, with human operators behind it) takes over your AR process. Invoices, payments, follow-ups all show up in your existing tools like QuickBooks, Xero, or Pennylane. You don't learn anything new.
Where Sanso really differs from traditional AR outsourcing is what happens when things get complicated. Automated dunning tools can send reminder emails, sure. But when a customer replies with "that's the wrong entity" or "the amount is off," those tools are useless. Our team picks up from there. They void the wrong invoice, fix the amount, reissue, and follow up until the money actually hits your account.
The bottom line: you stop thinking about getting paid, and your cash flow gets better.
What Sanso Does
Invoice Creation and Submission
Sanso creates and sends invoices on your behalf, submitting them straight into each customer's procurement workflow. Billable work doesn't get missed. Invoices go out on time. They show up in your accounting platform automatically, and you don't have to touch any of it.
Payment Tracking
You can see exactly who's paid, what's still outstanding, and what's stuck. No spreadsheets, no logging into three different systems. Sanso tracks payments in real time and flags issues before they snowball.
Human-Led Collections
When invoices go overdue, Sanso doesn't just blast out automated reminders. Our team actually follows up with real emails and real conversations until payment comes through. If there's a dispute, they handle it end to end: correcting invoices, reissuing, and staying on it.
Dispute Resolution
Customer says the invoice went to the wrong entity? Amount doesn't match the contract? Sanso sorts it out. We void the bad invoice, fix it, reissue, and keep following up. Nothing gets dropped.
Works Inside Your Existing Tools
Sanso plugs into your current accounting platform, whether that's QuickBooks, Xero, or Pennylane. No new software to adopt. No data migration. Your invoices and payments just show up where you're already looking.
Who This Is For
Founders and CEOs of 5-50 person businesses who are doing the invoicing themselves, or handing it off to someone who already has a full plate
B2B service companies and agencies juggling dozens of client accounts with recurring invoicing
COOs and Heads of Finance at growing companies who need AR to scale but don't want to hire for it
Law firms with complex client billing and clients who pay slowly
Construction companies with project-based invoicing spread across multiple jobs
Any SMB burning more than a few hours a week on invoicing, payment tracking, or chasing late payments
How It Works
Connect your tools. Link your accounting platform (QuickBooks, Xero, or Pennylane) and your email. Takes a few minutes, and you only do it once.
We take over. Sanso starts creating invoices, sending them to your customers, and tracking payments. Nothing changes about how you work day-to-day.
Collections happen on their own. When payments are late, our team follows up with actual human outreach. Disputes get resolved instead of ignored.
You see everything. Every invoice, payment, and status update shows up in the accounting tools you already use. No extra work on your end.
What to Expect
Businesses that move their AR to Sanso usually see their Days Sales Outstanding (DSO) drop within the first 90 days. Late payments actually get collected. Billable work stops getting lost.
The time difference is noticeable right away. Founders and finance staff who used to spend hours every week on invoicing and follow-ups can redirect that time to sales, client work, or whatever else matters more.
Sanso uses outcome-based pricing tied to actual financial operations (invoices issued, payments recovered). You pay for results, not seats or features. Plans start at $300/month.
Frequently Asked Questions
What is accounts receivable outsourcing? It means paying a third-party service to handle your invoicing, payment tracking, and collections. Instead of doing AR in-house, the provider creates invoices, watches for payments, follows up when accounts go overdue, and deals with disputes for you.
How much does AR outsourcing cost? Most AR outsourcing services charge somewhere between $500 and $3,000 per month, depending on how many transactions you process. Sanso starts at $300/month with outcome-based pricing that scales based on invoices issued and payments recovered, not seats or features.
Will I lose visibility into my receivables? No. Sanso works inside your existing accounting platform (QuickBooks, Xero, or Pennylane), so every invoice, payment, and status update shows up in the tools you already check. You don't need to log into a separate system.
How is Sanso different from automated dunning tools? Dunning tools send automated email reminders. That's about it. When a customer writes back saying the amount is wrong, the entity is wrong, or they need a PO number added, someone still has to deal with it by hand. Sanso covers the whole cycle: follow-up, dispute resolution, invoice correction, and re-collection.
Do I need to switch accounting platforms? No. Sanso integrates with QuickBooks, Xero, Pennylane, and Melio. Keep using what you're already using. There's nothing to migrate and no new system to figure out.
How long does it take to get started? Setup takes a few minutes. You connect your accounting platform and email, and Sanso's team starts managing your AR from there. Most clients see collections improve and cash flow pick up within 30 to 90 days.
Is outsourcing AR safe? How do I know I can trust you? Everything Sanso does shows up in your own systems. Bills, invoices, payments, it's all in your accounting platform. Nothing is hidden, and you stay in control.
Can Sanso handle disputes with my customers? Yes. If a customer says the amount is wrong, it went to the wrong recipient, or something else is off, Sanso's team takes care of it. We void the bad invoice, fix it, reissue, and keep following up until you get paid.
What types of businesses benefit most from AR outsourcing services? B2B companies with 5 to 50 employees tend to get the most out of it, especially in professional services, agencies, law, and construction. If your team is spending more than a few hours a week on invoicing and collections, outsourcing AR frees up that time and helps you get paid faster.
Can Sanso also handle my accounts payable? Yes. Sanso has an accounts payable automation service that collects supplier invoices, validates them, and pushes them into your accounting platform. A lot of our clients use Sanso for both AP and AR so they can hand off finance ops entirely.
Get Started
If you're tired of chasing payments, let's talk. Book a call with our team and we'll show you how Sanso can take over your accounts receivable without changing any of the tools you use today.
