Sanso for Bill.com: Automate What Bill.com Can't
Sanso for Bill.com: Automate What Bill.com Can't
Apr 20, 2026
If you run your accounts payable through Bill.com, you already know what the platform does well: approvals, payments, syncing with your accounting software. You probably also know what it doesn't do. That's the part we built Sanso for. I'm Amalia Bercot, Co-Founder of Sanso. We're an AI-powered finance operations service that works on top of tools like Bill.com, not instead of them. We handle the manual work Bill.com still leaves on your plate. Collecting invoices from emails and supplier portals. Validating them before anyone approves payment. Following up on unpaid customer invoices until the money actually shows up in your account.
Bill.com Is Great, But It Wasn't Built for This
Bill.com does a lot of things well. Approval workflows, payment processing, two-way accounting sync. Over 400,000 businesses rely on it, and for good reason.
But Bill.com assumes invoices are already in the system. Someone still has to get them there. When a supplier emails an invoice buried in an attachment alongside a quote and a greeting card, Bill.com doesn't sort that out. When invoices only exist on a supplier's web portal (SaaS tools, utilities, Amazon), someone has to log in, find the billing section, download the PDF, and upload it. That's still a person doing that work.
Bill.com also sends automated payment reminders when customers are late. That works fine until a customer replies with a dispute: wrong amount, wrong entity, missing PO number. At that point, the automated reminders aren't helping anymore. Someone has to step in, figure out what went wrong, reissue the invoice, and keep following up. Bill.com doesn't do that part.
What Sanso Adds to Bill.com
Sanso picks up where Bill.com stops. You keep Bill.com for approvals, payments, and accounting sync. We handle what happens before invoices get into the system, and what happens after they go unpaid.
On the AP side: we capture every supplier invoice automatically, whether it arrives by email, sits on a supplier portal, or needs to be chased from a vendor who forgot to send it. Each invoice gets validated for duplicates, amount accuracy, and VAT issues before it reaches Bill.com for approval.
On the AR side: when customer invoices go unpaid, we don't just send reminder emails. Our team handles the full collection cycle, from disputes and corrections to reissues, until payment comes through. Real people doing real follow-up, backed by AI. Not another automation sequence your customers learn to ignore.
How It Works Together
Automatic Invoice Capture from Email
Sanso connects to your business mailbox and uses AI to analyze incoming emails and attachments. It tells the difference between actual invoices and quotes, contracts, or other documents, then routes only the real invoices into your Bill.com account. You stop manually sorting through email, and you stop accidentally uploading the wrong files.
Supplier Portal Invoice Retrieval
Some invoices only exist on supplier websites: SaaS billing portals, utility providers, Amazon seller accounts. Sanso's AI agent logs into each portal, finds the billing section, downloads the right invoices for the right period, and sends them straight to Bill.com. You don't have to touch a supplier portal again.
Invoice Validation Before Payment
Every invoice that reaches Bill.com through Sanso has already been checked. We catch duplicates, flag amounts that don't match approved quotes or purchase orders, and spot VAT issues, all before you approve payment. It's the check between "invoice received" and "invoice paid" that prevents overpayments and fraud.
Supplier Follow-Up for Missing Invoices
Sanso identifies invoices that should have arrived but haven't, and chases suppliers to send them. Instead of discovering a missing invoice during month-end close, your Bill.com account reflects every obligation as it comes in. Learn more about how supplier follow-ups for missing invoices work.
Unpaid Invoice Collection
When customer invoices go overdue, Sanso takes over the collection process. We're talking about actual follow-up: handling disputes, correcting errors, reissuing invoices, and staying on it until payment clears. Bill.com's reminders start the conversation. We finish it.
Bank Reconciliation
Every bank transaction is automatically matched to the corresponding invoice in real time. On the collections side: when a customer pays you, Sanso identifies the relevant invoice and marks it as settled. On the payments side: every supplier payment is linked to the correct purchase invoice. Your Bill.com account always reflects your actual cash position, with no lag and no manual work on your part.
Who This Bill.com Automation Is For
SMBs with 5-50 employees who use Bill.com for AP but still spend hours every week on invoice collection and data entry
Founders or office managers who are personally downloading invoices from supplier portals and forwarding emails to Bill.com
Businesses with 20+ suppliers where tracking down every invoice each month has become its own part-time job
Companies that have tried Bill.com's automation features and still end up doing a lot of manual work to keep AP clean
What Changes for You
Before: You're downloading invoices from five or ten supplier portals every week and uploading them to Bill.com by hand. After: They show up in Bill.com automatically.
Before: You're forwarding emails to Bill.com and hoping the right attachment gets picked up. After: Sanso reads every email, extracts real invoices, and routes them to the right place.
Before: You're approving invoices in Bill.com without knowing if they're duplicates or if they match the original quote. After: Every invoice is validated before it hits your approval queue.
Before: Your dunning emails go unanswered and overdue invoices pile up. After: Our team handles the back-and-forth until you get paid.
Before: You spend hours on finance admin instead of running your business. After: You open Bill.com and everything is already there, validated and organized.
Frequently Asked Questions
Do I need to switch away from Bill.com?
No. Sanso works on top of Bill.com. You keep your approval workflows, payment methods, and accounting sync. We just make sure Bill.com has the right data to work with.
How does Sanso connect to Bill.com?
We route validated invoices into your Bill.com account and work alongside your existing setup. Your accounting sync, approval workflows, and payment processes stay the same.
How long does setup take?
Most clients are up and running within a few days. You connect your email, tell us which supplier portals to monitor, and we start capturing invoices right away.
Will Sanso upload non-invoice documents by mistake?
No. Unlike simple email forwarding, our AI analyzes every attachment in context. It can tell an invoice apart from a quote, a contract, or a greeting card. Only validated invoices go to Bill.com.
What happens to invoices from supplier portals?
Our AI agent logs into each supplier portal on your behalf, finds the billing section, downloads invoices for the correct period, and sends them to Bill.com. This works for almost any supplier website.
Does Sanso handle accounts receivable too?
Yes. We handle the full accounts receivable cycle: creating customer invoices, submitting them through procurement workflows, tracking payments, and collecting on overdue invoices with real human follow-up.
How much does Sanso cost?
Pricing is outcome-based, tied to actual financial operations like invoices processed, payments recovered, and purchases handled. Monthly plans range from $300 to $2,000 depending on volume. No per-seat fees.
What if a customer disputes an invoice?
Our team handles the whole thing: investigating the issue, voiding the incorrect invoice if needed, correcting the amount or recipient, reissuing, and following up until payment comes through.
Is my financial data secure?
Sanso operates inside your existing tools: Bill.com, your accounting platform, your bank. Everything we do is visible in the systems you already use. There's no separate database where your financial data lives outside your control.
Get Started with Sanso + Bill.com
You don't have to change how you work. Keep Bill.com for approvals and payments, and let us handle the rest. Book a call and we'll show you how Sanso fits into your current Bill.com setup.
