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Sanso + Refurbed: Marketplace Sales Reconciliation

Automated Refurbed payout reconciliation: a marketplace bank transfer broken down into orders, refunds, and commissions

Refurbed Drives Sales. But Reconciling Your Payouts Is Still on You

Refurbed has established itself as one of Europe's leading marketplaces for refurbished products. You list your products, you reach customers who are looking for exactly what you sell, and the platform takes care of payment, buyer invoicing, and a good share of customer service. In short, if you sell on Refurbed, you have a channel that works. And a well-designed Refurbed integration can save you quite a bit of time on the finance side.

Still spending whole days breaking down your Refurbed payouts by hand?

Sanso's AI breaks down each bulk transfer into orders, refunds, and commissions, and reconciles them in your accounting without a single manual entry.

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Except Refurbed is still a marketplace, not a financial management tool. At regular intervals, you receive one bulk transfer, a payout, that aggregates dozens, sometimes hundreds of orders, refunds, returns, and commissions taken by the platform. On your bank statement, all of it lands as a single amount. And the marketplace sales reconciliation work still isn't done. You have to break down the transfer, trace each order, isolate the refunds, match the commissions, then post everything cleanly into your accounting. Most resellers do it by hand, in Excel, and lose entire days to it. Others eventually give up and accept that they no longer really know what happened.

I'm Amalia Bercot, co-founder and CEO of Sanso. That missing link is exactly what we take care of. Sanso is an AI-powered financial management service: our Refurbed integration handles your marketplace sales reconciliation, breaks down each payout, and matches every line, continuously, without you having to tick off a thing.

What Sanso Adds to Your Refurbed Integration

Sanso isn't yet another piece of software to learn, and it doesn't replace Refurbed. It's a service that works from your Refurbed data, so you don't have to. The service relies on AI to do the heavy lifting: it retrieves the detail of your payouts, breaks down each bulk transfer into individual transactions, finds the order, refund, or commission that matches each line, and posts the reconciled result into your accounting tool.

The logic is fairly simple. Refurbed handles the sale and pays out your money; Sanso takes over the marketplace sales reconciliation and the sync with your accounting. Where manual reconciliation stalls is on volume and discrepancies: a partial refund, a commission that changes by product category, a return processed on a different payment cycle. That's exactly where Sanso's AI makes the connection. On this type of marketplace reconciliation, our automated reconciliation rate runs around 96%. The few discrepancies that remain, our operators handle by hand, for full compliance.

And everything the AI processes stays visible where you already look: your sales in Refurbed, your entries in your accounting software (Pennylane, Tiime, Axonaut, Xero). Nothing is hidden, nothing lives in a parallel interface you'd have to learn to use.

How Sanso and Refurbed Work Together

Automatic Breakdown of Every Refurbed Payout

When a Refurbed payout hits your bank account, Sanso's AI breaks it down line by line. It reconstructs the detail hidden behind the lump sum: every sale, every refund, every return, every commission taken by the marketplace. You go from an opaque transfer to a precise breakdown of what's inside it, without opening a single export file.

Reconciling Sales with Your Accounting

Once the payout is broken down, the AI ties each line to its matching transaction and updates your accounting. Sales get recorded, refunds get posted where they belong, Refurbed commissions get booked as expenses. The result: your revenue reflects your actual sales, not just the net amount that lands in the account. That's what it takes to calculate your VAT correctly and track your real margin on refurbished products.

Handling Refunds and Returns

Refurbished products mean a much higher volume of returns and refunds than average. Sanso's AI handles them specifically: it spots a refund, links it back to the original order even when it lands on a later payment cycle, and adjusts the entries accordingly. You keep an accurate view of what was actually collected, order by order.

Is your revenue just the net amount that lands in your account?

Sanso records every sale, refund, and commission at its true value, for accurate VAT and a real, trackable margin on refurbished products.

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Booking the Commissions Refurbed Takes

Commissions vary by product category and by the terms of your marketplace contract. By breaking down each payout, the AI isolates the commission taken on each sale and books it as an expense at its true value. You know what the marketplace really costs you, sale by sale, without having to break out the calculator over a corner of Excel.

Centralized Multi-Marketplace Reconciliation

Few resellers sell only on Refurbed. If you're also on Back Market, Mirakl, Cdiscount, MediaMarkt, or selling through Stripe, Sanso's AI applies the same mechanics to all your channels and centralizes reconciliation in one place. One logic, one view, no matter which marketplace generated the sale.

Who This Refurbed Integration Is For

  • Refurbed resellers who receive bundled payouts and spend hours (or have someone else spend hours) breaking them down by hand before they can be booked.
  • Refurbished-goods businesses facing a high volume of refunds and returns, often painful to tie back to the right order.
  • Multi-marketplace sellers juggling Refurbed, Back Market, Mirakl, and the rest, who'd rather have one unified reconciliation than one Excel file per channel.
  • Owners of SMBs with 5 to 50 people whose volume doesn't justify a full-time finance hire, but where marketplace reconciliation overflows anyway.
  • Office managers and CFOs who frankly don't have time to check every Refurbed order against every payout line, month after month.

What Changes for You

  • Before: you receive one bulk Refurbed payout, impossible to read. After: the AI breaks it down into orders, refunds, and commissions, on its own.
  • Before: you break down your marketplace sales by hand in Excel, over several days. After: reconciliation runs continuously, with roughly 96% matched automatically.
  • Before: your revenue is just the net amount that lands in the account. After: every sale, refund, and commission is recorded at its true value.
  • Before: returns and refunds muddy your tracking. After: each one is linked to its original order, even when it shows up later.
  • Before: you don't really know what Refurbed takes from you. After: every commission is isolated, booked, and readable, sale by sale.

Connect Refurbed to Sanso

You keep Refurbed. You keep your selling habits. Sanso simply relies on AI to do the heavy lifting around your payouts: it breaks down each bulk transfer, matches every order, every refund, and every commission, and posts it all into your accounting, without a single entry on your part. Onboarding takes a few days and disrupts nothing along the way.

Book a call to see concretely how Sanso's Refurbed integration keeps your marketplace sales reconciliation up to date, continuously, without you having to think about it.

Free yourself from finance admin

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Frequently asked questions

Do I need to leave Refurbed to use Sanso?
No. Sanso works from your Refurbed sales, not in Refurbed's place. You keep your store, your products, and your habits on the marketplace. Sanso's AI simply plugs into the detail of your payouts and does the marketplace sales reconciliation that Refurbed itself doesn't do.
How do I connect Refurbed to Sanso?
The connection happens once, during onboarding. You grant access to your sales data and your bank statements, and Sanso works from there. Count on a few days to get up and running, with no interruption to your business.
How does Sanso reconcile a Refurbed payout?
For each payout received, the AI breaks the bulk transfer down into individual transactions, finds the order, refund, or commission that matches each line, then updates your accounting tool. The automated match rate runs around 96%, and our operators handle the remaining discrepancies by hand.
Does Sanso handle Refurbed refunds and returns?
Yes. The AI spots each refund, links it to the original order even when it comes in on a later payment cycle, and adjusts the entries. You keep an accurate view of what was actually collected, order by order.
Does Sanso book the commissions Refurbed takes?
Yes. By breaking down each payout, the AI isolates the commission taken on each sale and books it as an expense at its true value. You know precisely what the marketplace costs you, sale by sale.
Does Sanso work if I sell on several marketplaces?
Yes. Sanso applies the same reconciliation mechanics to Back Market, Mirakl, Cdiscount, [MediaMarkt](/en/integrations/mediamarkt), and Stripe, on top of Refurbed, and centralizes everything in one place. One logic to track your marketplace sales, whatever the channel.
Do I keep control over what Sanso does?
Yes, completely. Everything the AI processes lands in your accounting and your usual tools. Nothing happens behind the scenes, and you keep the final say on the decisions that matter, especially how ambiguous cases are handled.
Is my sales data secure?
Yes. Sanso is GDPR compliant and hosts data in the European Union. Since the service operates from your existing tools, your data stays where it is, with controlled, traceable access. Sanso is also CASA (Cloud Application Security Assessment) certified by Google.
How much does Sanso cost on top of Refurbed?
Sanso works on a monthly flat fee, calibrated to your volume of transactions rather than billed per transaction. Expect between $300 and $2,000 per month. And with no commitment: you stop whenever you want.
Does Sanso do anything besides marketplace reconciliation?
Yes, and that's the whole point. Beyond reconciling your Refurbed sales, the AI takes care of collecting and validating your [supplier invoices](/en/solutions/accounts-payable-automation), client invoicing, collections on unpaid invoices, and bank reconciliation, all inside your existing tools.

Free yourself from finance admin